Last Updated: September 06, 2026
Thank you for visiting Norpitatile.
Our customer service team is available to assist with product questions, order information, shipping inquiries, address changes, cancellation requests, returns, refunds, payment issues, and other store-related matters.
You can contact us using the information below.
Brand: Norpitatile
Website: norpitatile.com
Email: service@norpitatile.com
Phone: +86 17352790878
Customer Service Hours: 8:00 AM–10:00 PM
Norpitatile is operated by:
Quanzhou Yanlin Trading Co., Ltd.
Business Address:
Room 900, Building 2, Zone A, Light Industry New City, Yongchun County, Fujian Province (Cluster Registration)
Legal Representative: Zhou Songyi
When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible.
This helps us locate the order and respond more efficiently.
If you have recently received a shipping confirmation but the tracking information has not yet updated, please allow approximately 24–48 hours for carrier systems to display movement.
If you need to change or cancel an order, contact us as soon as possible.
Orders normally begin processing after payment confirmation. We will make reasonable efforts to accommodate requests submitted before fulfillment begins, but changes or cancellations cannot be guaranteed after the order has entered processing, packing, or shipment.
For returns, please contact us before sending any item back.
Our customer service team will provide the appropriate return instructions and, where necessary, request information such as your order number or photographs of the product.
Customer service inquiries should be sent to: