Last Updated: September 06, 2026
These Terms of Purchase apply to orders placed through norpitatile.com.
Norpitatile is operated by Quanzhou Yanlin Trading Co., Ltd.
By placing an order, you acknowledge that you have reviewed these Terms of Purchase together with the other policies published on our website.
1. Product Information
We aim to provide accurate product photographs, descriptions, specifications, dimensions, and other relevant information.
Minor variation may occur because of manufacturing processes, decorative finishing, lighting, photography, screen settings, packaging updates, or reasonable production differences.
2. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, suspend sales, or cancel orders when inventory is unavailable.
3. Prices
Prices are shown on norpitatile.com and may change before checkout is completed.
The price accepted during checkout generally applies to the completed purchase, subject to correction of obvious pricing or technical errors where permitted by law.
4. Order Submission
Customers are responsible for reviewing their order before payment.
This includes product selection, quantity, shipping address, billing information, contact information, and payment information.
5. Order Confirmation
Customers may receive an order confirmation after completing checkout.
Orders may still be subject to payment verification, stock availability, fraud screening, and fulfillment review.
6. Payment
Orders normally begin processing after payment has been successfully confirmed.
If payment is declined, reversed, pending, or unsuccessful, fulfillment may be delayed or cancelled.
7. Order Processing
Orders are normally processed within:
1–3 business days after payment confirmation
8. Shipping
After dispatch, estimated transportation time is approximately:
7–15 business days
Delivery estimates are not guaranteed arrival dates.
9. Tracking
Tracking information may require approximately:
24–48 hours
after shipment before carrier updates appear.
10. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Contact service@norpitatile.com immediately if you notice an error.
Address changes cannot be guaranteed once processing or shipment begins.
11. Order Changes
Requests to modify product selection, quantity, shipping information, or other order details should be submitted as soon as possible.
Changes cannot be guaranteed once fulfillment begins.
12. Order Cancellation
Cancellation requests must be submitted promptly.
We will attempt to accommodate requests submitted before fulfillment begins, but cancellation cannot be guaranteed once an order has entered processing, packing, or transportation.
13. Damaged or Incorrect Products
If a product arrives damaged or incorrect, customers should contact us promptly and provide their order number and relevant photographs.
14. Returns
Eligible products may be submitted for return within:
30 calendar days after delivery
Customers must contact Norpitatile before returning a product.
15. Return Condition
Products should generally be returned in their original condition and include packaging, accessories, components, and other included materials where reasonably applicable.
16. Refunds
Approved refunds are normally returned to the:
original payment method
17. Refund Timing
Financial institutions may require additional time to post a refund after it has been submitted.
Norpitatile does not control external payment-provider processing times.
18. Promotions
Promotions, discounts, bundles, and special offers may be limited by time, quantity, product eligibility, or other stated conditions.
19. Technical or Pricing Errors
If a clear technical, product, or pricing error occurs, we may correct the error and, where legally permitted, contact the customer regarding the affected order.
20. Customer Communications
Customers are responsible for providing valid contact information.
Order confirmations, shipping updates, and service notices may be sent using the information provided during checkout.
21. Fraud Prevention
We reserve the right to review, hold, decline, or cancel transactions reasonably suspected of fraud, unauthorized payment use, automated abuse, or other improper activity.
22. Relationship With Other Policies
These Terms of Purchase should be read together with our:
Shipping Policy, Return & Refund Policy, Privacy Policy, Terms of Service, FAQ, About Us, and Contact Us pages.
23. Contact Information
Norpitatile
Operated by:
Quanzhou Yanlin Trading Co., Ltd.
Business Address:
Room 900, Building 2, Zone A, Light Industry New City, Yongchun County, Fujian Province (Cluster Registration)
Legal Representative: Zhou Songyi
Email: service@norpitatile.com
Phone: +86 17352790878
Customer Service Hours: 8:00 AM–10:00 PM